Below is a list of basic actions, and you can click on each one to learn more.
- Add Tag
- Remove Tag
- Add Multiple Tags
- Remove Multiple Tags
- Add Labels
- Remove Labels
- Set Variable Value
- Clear Variable Value
- Clear Multiple Variable Value
- Clear All Custom User Fields
- JSON Operation
- Subscribe to Sequence
- Unsubscribe from Sequence
- Subscribe to Bot
- Unsubscribe from Bot
- Set Email Opt-in
- Set Email Opt-out
- Set SMS Opt-in
- Set SMS Opt-out
- Mark Conversation Open
- Mark Conversation Pending
- Mark Conversation Spam
- Mark Conversation Done
- Mark Conversation Invalid
- Talk to Human/Pause Automation
- Resume Bot Automation
- Assign to Agent
- Assign to Agent Group
- Add Note to teammates
- Delete Bot User
