ihakimi vs Manychat
Comparison between ihakimi & Manychat
| Compare Chatbot Platform | ihakimi | Manychat | Remarks* |
|---|---|---|---|
| CHANNELS | |||
| Web Chat | ✅ | - | ihakimi support web chat in the omni channel |
| Omni Channel | ✅ | ✅ | Build once & deploy in 8 channels |
| Messenger | ✅ | ✅ | |
| ✅ | ✅ | ihakimi support WhatsApp Cloud API & BSPs like 360Dialog | |
| ✅ | ✅ | ||
| SMS | ✅ | ✅ | |
| Voice | ✅ | - | Build your first IVR with ihakimi |
| ✅ | ✅ | ||
| ✅ | - | ||
| Line | ✅ | - | |
| Viber | ✅ | - | |
| Slack | ✅ | - | |
| VK | ✅ | - | |
| Intercom | ✅ | - | |
| JivoChat | ✅ | - | |
| Telegram | ✅ | ✅ | |
| Custom Channel | ✅ | - | Integrate your own API Channel with our visual flow builder |
| INTERFACE | |||
| Visual Flow Builder | ✅ | ✅ | |
| Test Chatbot | ✅ | ✅ | |
| Interface easy to use? | ✅ | ✅ | |
| Easy to set up a chatbot? | ✅ | ✅ | |
| Flow builder themes | ✅ | - | ihakimi offers more than 8 different flow layouts & themes |
| CHATBOT ELEMENTS | |||
| Delays | ✅ | ✅ | |
| Images | ✅ | ✅ | |
| Video | ✅ | ✅ | |
| Audio | ✅ | ✅ | |
| Attachments | ✅ | ✅ | |
| Gallery(Horizontal list) | ✅ | ✅ | |
| Emoijs | ✅ | ✅ | |
| Persistent Menu | ✅ | ✅ | |
| Quick replies | ✅ | ✅ | |
| Buttons | ✅ | ✅ | |
| Free text input | ✅ | ✅ | |
| Location sharing | ✅ | - | |
| Email validation | ✅ | ✅ | |
| Phone number validation | ✅ | ✅ | |
| Date validation | ✅ | ✅ | |
| Customer feedback | ✅ | - | |
| Live chat shortcut | ✅ | ✅ | |
| Dynamic menu | ✅ | ✅ | |
| Persona | ✅ | ✅ | |
| Human agent Tag | ✅ | ✅ | |
| WhatsApp template message | ✅ | ✅ | |
| Email templates | ✅ | - | |
| WhatsApp product catalog message | ✅ | - | |
| ECOMMERCE | |||
| Built-in Ecommerce | ✅ | - | |
| Shopify integration | ✅ | ✅ | |
| Woocommerce integration | ✅ | - | |
| Payment Gateway(Stripe & Paypal) | ✅ | ✅ | More local payment gateway, like RazorPay, Billplz etc are available in our mini apps store. |
| Dynamic checkout links | ✅ | - | You can create dynamic Stripe or Paypal checkout links in ihakimi, take subscription payment as well |
| A.I & NLP | |||
| Keywords | ✅ | ✅ | |
| Intents | ✅ | - | |
| Entities | ✅ | - | |
| Dialogflow Integration | ✅ | - | |
| LIVECHAT INTEGRATION | |||
| Mobile apps | ✅ | ✅ | |
| JivoChat | ✅ | - | |
| Intercom | ✅ | - | |
| Slack | ✅ | - | |
| Front | ✅ | - | |
| Drift | ✅ | - | |
| Freshchat | ✅ | - | |
| ChatWoot | ✅ | - | |
| MARKETING | |||
| Facebook website widget | ✅ | ✅ | |
| Web Chat | ✅ | - | |
| Full webpage widget | ✅ | - | |
| Facebook Ads | ✅ | ✅ | |
| One-Time notification | ✅ | ✅ | |
| Recurring notifications | ✅ | ✅ | |
| Button | ✅ | ✅ | |
| Facebook/Instagram Comment Growth Tools | ✅ | ✅ | |
| INTEGRATIONS | |||
| Google Sheet | ✅ | ✅ | |
| Gmail | ✅ | - | |
| Zapier | ✅ | ✅ | |
| Make | ✅ | ✅ | |
| Pabbly Connect | ✅ | ✅ | |
| Twilio | ✅ | - | |
| SignalWire | ✅ | - | |
| Message Media | ✅ | - | |
| Calendly | ✅ | - | |
| Data Store | ✅ | - | |
| SMTP | ✅ | - | |
| SendGrid | ✅ | - | |
| Integrately | ✅ | - | |
| Video SDK | ✅ | - | |
| Cloudinary | ✅ | - | |
| MESSAGES | |||
| Broadcasts | ✅ | ✅ | |
| Sequences | ✅ | ✅ | |
| Conditions | ✅ | ✅ | |
| Multiple languages | ✅ | ✅ | |
| Easy to translate | ✅ | - | |
| TEMPLATES & CLONING | |||
| Templates | 30+ | 19 | |
| Make templates | ✅ | ✅ | |
| Share templates | ✅ | ✅ | You can share the template through public, priviate & one time URL. |
| Duplicate chatbot flows | ✅ | ✅ | |
| Duplicate chatbot block | ✅ | ✅ | |
| Template protection | ✅ | ✅ | You have more permission control in ihakimi: publishable; editable & viewable control |
| USERS | |||
| Custom fields | ✅ | ✅ | |
| Tags | ✅ | ✅ | |
| User segments | ✅ | ✅ | |
| ANALYTICS | |||
| Dashboard | ✅ | ✅ | |
| User input | - | - | |
| User retention | - | - | |
| Sent messages | ✅ | ✅ | |
| Open rate | ✅ | ✅ | |
| Click rate | ✅ | ✅ | |
| Conversion rate | - | ✅ | |
| Fall back rate | - | - | |
| OPTIMIZATION | |||
| A/B Testing | ✅ | ✅ | |
| DEVELOPER FEATURES | |||
| External request | ✅ | ✅ | |
| Built-in database | ✅ | - | |
| JSON variable | ✅ | ✅ | |
| JSON operation | ✅ | - | |
| Javascript function | ✅ | - | |
| Dynamic content | ✅ | ✅ | |
| Visual UI based Mini-App | ✅ | - | |
| JSON based Mini-App | ✅ | ✅ | |
| Error log | ✅ | ✅ | |
| Tester admin | ✅ | - | |
| Workflow | ✅ | - | Unique feature of ihakimi, you can use it to run background tasks. |
| Function flow | ✅ | - | Unique feature you can build reuse-able flows with function flow. |
| Inbound webhook | ✅ | - | You can pass the data into ihakimi through inbound webhook |
| One time URL | ✅ | - | You can easily user one time url to collect data in ihakimi or our mini app |
| NOTIFICATIONS | |||
| Messenger notification | - | ✅ | |
| Email notification | ✅ | ✅ | |
| SMS notification | ✅ | ✅ | |
| Phone call notification | ✅ | - | |
| Slack notification | ✅ | - | |
| WhatsApp notification | ✅ | - | |
| Telegram notification | ✅ | - | |
| Live chat agent notification | ✅ | - | |
| WHITE LABEL | |||
| Full white label | ✅ | - | |
| Custom pricing & Keep 100% profit | ✅ | - | |
| Custom plan | ✅ | - | |
| Partner API | ✅ | - | |
| PRICING | |||
| Free trial | ✅ | - | |
| Free plan | ✅ | ✅ | |
| Pricing per month | $10/m(1bot) | $15/m(1bot) | |
| Extra live chat agent | $5/m | $99/m? | |
| Extra bot | $5/m | $15/m | |
| FREE | Pay per email(if above limits $0.003/mail) | ||
| SMS | SMS Free* | Pay per message | |
| Monthly pricing | ✅ | ✅ | |
| Money back guarantee | ✅ | ✅ | |
| SUPPORT | |||
| Video Tutorial | ✅ | ✅ | |
| Documentation | ✅ | ✅ | |
| Custom support | ✅ | ✅ |