AI-Powered Messaging That Sells and Supports 24/7.
Handle chats, automate flows, manage customers, and close sales — all from a single, easy to use workspace.
Over 1 million people already use it to simplify how they connect, support, and grow — all in one place.
Features & Benefits
Powerful Features That Make Work Feel Effortless
Smart tools, real-time insights, and automation – everything you need to run, support, and grow your business smoothly.
Supercharge your
chatbot with AI
Build A.I powered chatbot that help you engaged visitors and answer all FAQ questions instantly, 24×7
Build smart
chatbot with A.I
Build AI chatbots with ChatGPT & Dialogflow for smart, personalized support.
One Inbox for
All Your Messages
WhatsApp, Instagram, email, web chat and more, everything in one place.
Build Bots Without
Writing a Line of Code
Drag, drop, and launch powerful bots in minutes for lead capture, support, or sales.
Reach Your Customers Across 12+ Channels
Connect with your customers on 12+ channels including WhatsApp, Instagram, SMS, Slack, Voice, and more.
Advanced Analytics & Insights
See what’s working, what’s not, and where to improve all with dashboards that track performance.
Sell Right Inside The Chat
Share products, take orders, and close deals directly in your chats.
The Three i’s of ihakimi
At ihakimi, we believe great businesses are built through better conversations and those conversations are powered by Insight, Intelligence, and Interaction. These aren’t just words. They’re the foundation of everything we create. We don’t just build tools. We create solutions that make a real difference to your team, your time, and your bottom line.
Insight
Designed to meet real business needs and turn every conversation into opportunity
Intelligence
AI-driven tools that help you work smarter, faster, and more efficiently
Interaction
Helping teams build stronger, more human connections with their customers
Built for
everyday business
Stay on top of every conversation
Everything’s in one place — chats, notes, tasks. So when someone messages, you’re not hunting for context.
Work stays organised, even when things get busy
Use tags, filters, and roles to keep things clean. Everyone knows what they’re handling, no overlaps, no confusion.
Talk to people in the language they speak
Got customers across regions? You can chat in different languages without switching tools and tabs.
A
smarter way
to stay on
Track
A smarter way
to stay on Track
A Smarter way to saty on Track
Smarter way to saty on Track No More Messy Sales Pipelines
Get a clear view of where each lead stands. No more guessing, just clean, color-coded pipelines that actually make sense.
Never Miss a Follow-Up Again
Set tasks, reminders, and automated nudges so nothing slips through. Stay on top of your work.
Templates That Save You Hours
Use ready-made replies or launch full workflows with bots with no tech skills needed. Just click, tweak, send.
Run Your Business,
Your
Way
Your
Way Run Your Business,
YourWay
Run Your Business,
Your Way
Four big numbers tell one big story about ihakimi
Trusted by 2000+ businesses, you are in good hands.
Channel Engine
#
0
Monthly Messages
0
M+
ihakimi Grows
0
K+
Worldwide ihakimi
0
+
Automate your business without coding
Make better business decisions with a single, all-in-one platform that helps you plan, engage, and analyse easily.
Advanced building blocks
With send message, question, action, condition, split, Goto, send email module, you can skyrocket your chatbot.
AI-Powered Support
Let AI handle customer queries instantly, easily switch to human agents whenever personal touch is required.
Visual logic
Create and manage complex workflows visually with our drag-and-drop logic builder, making automation setup intuitive and customizable without any coding.
Drag & Drop flow builder
Simply drag the lines to connect with different components, it will be like painting when building chatbots with ihakimi.
Powerful automation
You can set up keywords triggered, sequence automation, and bring subscribers in through our powerful growth tools.
Broadcast
Send targeted messages to your entire audience or specific groups with our streamlined broadcasting tools, ensuring timely communication with just a few clicks.
Frequently Asked Questions
This is where we answer the things people ask us most. Take a quick look, your answer might be here.
Do I need to know coding to use ihakimi?
Not at all! ihakimi is built for everyone, no coding or tech skills needed. You can create bots, set automations, and manage everything with simple drag-and-drop tools.
How long does setup take?
You can connect your channels and go live in under 15 minutes. It’s super quick and we guide you step-by-step.
Which platforms can I connect to?
You can connect WhatsApp Business API, Instagram DMs, Facebook Messenger, Email, and Webchat. More integrations are being added regularly.
Can I use ihakimi with my eCommerce store?
Yes! ihakimi works with Shopify, WooCommerce, and other platforms. You can send product links, collect orders, and even take payments in chat.
Does ihakimi integrate with my CRM or Google Sheets?
Yes. ihakimi connects easily with tools like HubSpot, Google Sheets, Zapier, and more. No developer needed.
Can I create bots to reply automatically?
Yes. ihakimi includes a no-code bot builder so you can automate replies, qualify leads, answer FAQs, and guide users even while you sleep.
What is AI Assist and how does it work?
AI Assist helps your team reply faster by suggesting smart responses in real-time. It can also auto-tag messages and route them to the right teammate.
Can I send bulk messages?
Yes, with Broadcast Messaging, you can send updates or promotions to many users at once especially on WhatsApp (with approval via API).
How many team members can use ihakimi?
You can add multiple users, assign conversations, and create different roles or workspaces depending on your plan.
Can I manage different brands or teams?
Yes. ihakimi lets you set up multiple workspaces, each with its own channels, team, and automation perfect for agencies or businesses with multiple brands.
Does ihakimi support different languages?
Absolutely. ihakimi supports multilingual chats and can help you serve customers in their preferred language.
What if I need help setting things up?
Our team is always here to help! You can use live chat, explore the Help Center, or book a setup call if you need one-on-one assistance.
Is my data safe with ihakimi?
Yes. We follow strict data security standards and comply with GDPR and other international regulations.
What happens if I stop using ihakimi?
You can export your data anytime. We make offboarding easy and respectful, no hidden traps.
Is there a free trial?
Yes! You can try ihakimi free, no credit card needed. Just connect your channels and explore the features.
What’s included in the free trial?
You’ll get access to core features like the inbox, bots, templates, and basic automation so you can test what matters most.
What happens after the trial ends?
You can choose the plan that fits you best: Starter, Growth, or Pro. Or reach out to our team for a custom plan.
Can I use ihakimi on mobile?
Yes! ihakimi works on both desktop and mobile. You can manage conversations, reply, assign chats, and track performance from anywhere.
Can I use ihakimi with personal WhatsApp?
ihakimi only works with WhatsApp Business API, which is more reliable for business use. If you need help getting access, we can guide you through it.
Can I see the full chat history for each customer?
Yes, you can view complete conversation histories across all channels in one thread no matter where the chat started.
Can I export my chats or contact lists?
Absolutely. You can export conversations, contacts, and reports any time you need.
Can I customize the chatbot design or webchat widget?
Yes, you can change the branding, colors, welcome message, and even the behavior of your webchat to match your brand.
Can I control who sees what inside my team?
Yes. With roles and permissions, you can control what each team member can access or manage.
What kind of reports can I get?
You can track response times, lead conversions, bot performance, user tags, and more all inside the Analytics Dashboard.
Who is ihakimi best suited for?
ihakimi works well for small teams, growing businesses, service providers, eCommerce brands, agencies, and anyone who wants to manage conversations smarter.
Read what others say about ihakimi
Discover how our powerful features streamline your operations, enhance productivity, and make managing your business easier than ever before.
