ihakimi now allows its users to upgrade to SMS 2.0 i.e RCS using our newly launched RCS Channel.
You can now upgrade your SMS campaigns from just sending out texts to sending rich media and add a layer of interactivity over your texts.
Applying For RCS
Login into your Twilio console and visit the following link
RCS Business Messaging | Twilio
And fill out all the required fields. Each account and subaccount needs to apply for RCS capability separately.
Minimum details required are business details and campaign details.
Once the form is filled, click on apply. You will now be added to the waitlist where twilio will verify your details and then grant you access accordingly
Creating RCS Sender Profile
Once you get access to RCS, you can immediately create your branded sender profile and design the look and feel that your customers will see when you text them. This includes adding your logo, banner, description and all the details the end users can see. This is available in all RCS regions supported by Twilio.
Integrating Profile Inside ihakimi
Once the agent profile is created, from your dashboard click on RCS channel and then Add RCS Bot
Once connected it will look like this
Differences in RCS vs SMS:
The major difference between RCS and SMS is that RCS is considered as an upgrade over the SMS channel. RCS transforms traditional SMS by supporting features like branded and verified senders, rich media, and interactive content, offering a more personalized and engaging messaging experience.
The RCS Business Messaging channel includes branded, verified senders; rich content like media, cards, and buttons; as well as additional data, including delivery and read receipts.
Note: All features available to SMS are also available on RCS channels
