This docs covers how to set up and use Instagram story reply and mention triggers within ihakimi to automate responses and engage with users effectively.
Key Points
Setting Up Story Reply Trigger:
- Navigate to Triggers in your automation settings.
- Select Story Replied from the new triggers list.
- Map elements such as Story ID, URL, and message.
- Use filters to customize responses, e.g., avoid triggering for users already in your membership.
Creating Flows for Replies:
- Create a flow named, e.g., “Mentioned in Story.”
- Set the starting trigger to Story Replied.
- Customize responses by thanking the user and offering a chatbot starter package.
- Use conditions to send specific responses based on Story ID or message content.
Where to get Story ID
Open your post on the browser and copy the ID from the URL.
Here is an example of Live chat when someone replies on story
Automations with Story Mentions:
- Set up a trigger for Mentioned in Story.
- Map relevant data like Story ID and URL.
- Create automated responses to acknowledge and thank the user for mentioning your page.
Example: This trigger will work when someone mentions you in his story.
Here is the Live Chat Preview:
Customizing Responses:
- Utilize automation flexibility to handle different story interactions and mentions.
This doc provides a comprehensive guide on leveraging Instagram story interactions to enhance user engagement through automated responses. Use these triggers and flows to streamline your interactions and reward your audience effectively.
