One Inbox for Every Customer Conversation
Manage conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, Email, and Live Chat in one centralized workspace. Collaborate with your team, assign chats, and deliver faster customer support from a single inbox.
Advanced Shared Inbox
Conversation Assignment
Route chats to specific agents based on expertise, department, or workload. Clear ownership ensures faster responses, better accountability, and cohesive collaboration across your support team.
Conversation Status
Organize customer conversations using customizable statuses such as Open, Pending, Done, Spam, and Unread. This helps your team prioritize work and ensures no customer inquiry is overlooked.
Multi-Channel Inbox
Receive and respond to customer messages from WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and more, all within a single shared inbox.
Smart Boards
Create custom boards to categorize leads and conversations based on your sales or support process. Move customers between stages to keep every interaction organized and easy to track.
Advanced Conversation Filters
Filter conversations by assigned agent, status, communication channel, team, or other criteria. Quickly locate the chats that need your attention without searching through hundreds of conversations.
Complete Customer Profile
Access customer information, conversation history, contact details, automation status, tags, and notes from a single panel to deliver personalized and informed support.
Ready to Simplify
Customer Conversations?
Bring every customer interaction into one centralized workspace where your team can collaborate, respond faster, and manage conversations across all channels with ease. Empower your support and sales teams with a Shared Inbox designed for speed, visibility, and seamless teamwork.
