FreshChat + ihakimi

Unify and automate customer messaging in one workspace

Powerful automation meets human support

Build advanced chatbot flows with ihakimi across your channels, then pass conversations to your team in FreshChat whenever live support is needed. Everything stays organized inside one inbox.

Benefits of the FreshChat integration

  • Provide live support through FreshChat’s chat and ticket system
  • Route conversations from chatbot to human agents
  • Agents can work without needing direct access to the chatbot platform
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