Use ihakimi to build advanced chatbot flows across your channels, then pass chats to your Drift inbox when a live agent is needed. This allows your team to manage conversations efficiently while keeping the experience consistent for customers.
Benefits of the Drift integration
Provide customer support through Drift’s live chat and ticket system
Manage all conversations from your Drift inbox
Live agents can take over without switching between tools
More integrations
Centralize all your data. Seamlessly connect ihakimi to your existing tools.