Drift + ihakimi

Sync your B2B conversations into workflows

Combine automation with real-time conversations

Use ihakimi to build advanced chatbot flows across your channels, then pass chats to your Drift inbox when a live agent is needed. This allows your team to manage conversations efficiently while keeping the experience consistent for customers.

Benefits of the Drift integration

  • Provide customer support through Drift’s live chat and ticket system
  • Manage all conversations from your Drift inbox
  • Live agents can take over without switching between tools
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