At Ihakimi, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Business name and address
• Billing and payment information

Account & Usage Data

• Login credentials
• Device and browser details
• IP address and location
• Usage patterns and feature interactions

Communication Data

• Messages, comments, and interactions via connected channels (e.g., WhatsApp, Instagram, Facebook)

Third-Party Integrations

If you connect third-party platforms (like WhatsApp or Instagram), we collect data authorized by you through their APIs.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and manage your account
• Send administrative and service-related notifications
• Respond to support requests
• Personalize your user experience
• Analyze performance and usage trends
• Comply with legal requirements

3. Sharing and Disclosure

We do not sell your personal data.

We may share your information with:

• Authorized service providers (e.g., payment processors, cloud hosting)
• Third-party platforms you choose to integrate with Ihakimi
• Legal authorities if required by law
• Affiliates or business successors in the event of a merger or acquisition

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes stated in this policy or as required by law.

You may delete your account at any time, which will remove your personal data from our active systems, subject to applicable legal obligations.

5. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct or update your information
• Request data deletion
• Object to processing or request restriction
• Data portability
• Withdraw consent at any time

To exercise your rights, please contact: [email protected]

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Authenticate users
• Remember preferences
• Analyze traffic and usage trends
• Provide targeted communications

You can manage cookies through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption
• Secure server infrastructure
• Regular backups
• Access controls and session protection

While we take all reasonable steps, no method of transmission over the internet is 100% secure.

8. Third-Party Services

Our platform may link to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with the updated effective date. Continued use of Ihakimi constitutes acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us.