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Engage Customers Easily on WhatsApp

Reach your audience where they’re most active. From sales to support, manage every conversation on WhatsApp with speed, clarity, and a personal touch.
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WhatsApp Marketing Automation

Make better business decisions with a single, all-in-one platform that helps you plan, engage, and analyse easily.

Template Messaging for Re-engagement

Send personalized, pre-approved messages to reach users outside the 24-hour window for updates, promotions, or support.

Convert Website Visitors

Automatically engage website visitors on WhatsApp for instant support, lead capture, or product inquiries.

Real-Time Live Chat

Stay connected with customers through mobile app and reply instantly from anywhere.

Native eCommerce Integration

Enable product discovery and purchases directly within WhatsApp using built-in catalog messaging.

Shared Inbox & Team Collaboration

Manage all WhatsApp conversations in a unified inbox. Assign tickets, track responses, and ensure timely follow-ups.

WhatsApp Cloud API Support

Connect with up to 1,000 users per month for free using WhatsApp Cloud API, scalable and cost-effective.

Four big numbers tell one big story about ihakimi

Trusted by 2000+ businesses, you are in good hands.
Channel Engine
# 0
Monthly Messages
0 M+
iHakimi Grows
0 K+
Worldwide iHakimi
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Build a Native eCommerce Experience on WhatsApp

Deliver an easy shopping experience right inside WhatsApp with ihakimi from product discovery to checkout.

Automated Product Inquiries

Let your chatbot handle product questions instantly, guiding customers to the right items without delay.
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Local Payment Gateway Support

Easily integrate with local payment providers to ensure smooth and secure transactions.

Enhanced Shopping Flow

Offer a native, intuitive buying journey that keeps customers engaged and boosts your conversion rates.
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Features

Build Smarter, Faster, and More Flexible Automations

For beginners or developers, ihakimi gives you powerful tools to create advanced, intelligent chatbot workflows that do more.

Javascript Function

Add custom logic right inside your flow with simple JavaScript blocks, no limitations.

HTTP Request

Connect with external platforms easily through built-in HTTP request actions in your flows.

Built-in Database

Store, update, and retrieve data effortlessly using Google Sheets or connected databases.

JSON Variable

Capture structured responses into JSON, and use powerful logic to shape your output.

Dynamic Content

Pull live content from APIs and show dynamic responses personalized to every user.

AI Integration

Use Dialogflow to enable smart, natural conversations that feel truly human.

Chat Smarter. Everywhere.

Talk to your audience across 12+ channels — Messenger, WhatsApp, Instagram, Google Business, Telegram, and more, all from one place.

Live Chat Across Channels

Reply instantly through mobile or desktop across all supported platforms.

Pause or Resume Automation

Switch smoothly between manual chat and automation, anytime you want.

Custom Push Notifications

Get alerts your way, control vibration, tones, or turn them off completely.

Assign Conversations Easily

Send chats to yourself or teammates and stay organized across workflows.

Stay Active Beyond 24-Hour Window

Follow up using approved templates or connect via SMS or email instantly.

Manage Contacts & Orders

Edit tags, fields, notes, or customer data, everything in one clean view.

Integrate All Your Favorite Tools

Connect ihakimi with the platforms you already use, no disruption, just smooth workflows.

Google Sheets

Sync chat data with your spreadsheets in real-time.

Dialogflow

Add smart conversational AI to your chatflows effortlessly.

Calendly

Book appointments directly from chat with zero manual effort.

Shopify

Automate product updates and customer notifications.
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Get Started in Minutes

We’ve built everything to be plug-and-play so you can launch automations fast, with zero coding needed.

Template Library

Browse a growing library of ready-to-use templates. Get started in minutes or share your own with the community.
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Connect across 12+ channels

From WhatsApp to Instagram and beyond, easily connect your bot to multiple platforms from our app store.
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Login & Connect

With built-in integrations for your favorite tools, simply log in, connect your account, and build without limits.
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Read what others say about Ihakimi

Discover how our powerful features streamline your operations, enhance productivity, and make managing your business easier than ever before.
We switched from 3 tools to ihakimi and saw immediate results. It’s our daily command center now.
Grace L., Ecom ManagerLondon, UK
From WhatsApp to email, all our messages land in one clean inbox. Our support team loves it.
Arjun S., Real Estate ConsultantIndia
I set up my first bot in under 30 minutes and it now handles 90% of queries.
Alex T., Digital Course CreatorUSA
I used to miss half of my Instagram DMs. ihakimi fixed that in one day.
Tanvi R., Boutique OwnerIndia
ihakimi helped us launch in 3 new countries with multilingual chat support. Huge win.
Marcelo V., SaaS Growth LeadBrazil
It’s like hiring 2 full-time support reps without the cost.
Linda O., Beauty Brand OwnerSouth Africa
The automation flows are smooth and easy. It just works.
Neha D., Skincare D2C BrandIndia
Finally one place for WhatsApp, Facebook, email, and web chat. No more switching tabs!
Jason M., Agency OwnerCanada
ihakimi’s analytics help us track everything. We know what to improve before it becomes a problem.
Faizan K., Ecom Ops HeadUAE
It’s built for business owners like me, not developers. Everything’s point-and-click.
Marie J., Interior DesignerFrance
Our reply time dropped from hours to minutes.
Priya T., Education ConsultantIndia
With ihakimi, we engage better, upsell smarter, and serve faster all in chat.
Lucas B., SaaS Sales Team LeadGermany
We’re a small team, but ihakimi makes us look huge.
Ahmed S., Fitness CoachUAE
Customer tickets were all over the place. Now they’re organized, trackable, and actually get resolved.
Amy W., Support ManagerAustralia
Broadcasting offers on WhatsApp helped us double our monthly sales.
Ritika M., Fashion RetailerIndia
Even our interns can set up flows. That’s how easy it is.
Tommy C., Startup FounderSingapore
I’ve tested other tools, ihakimi gives more value for less cost.
Sarah P., Shopify MerchantUSA
The support team at ihakimi is always responsive. They actually listen.
Emeka U., Online Store OwnerNigeria
We send automated birthday messages, order updates, and offers all without lifting a finger.
Zara K., Lifestyle BrandIndia
I’ve recommended ihakimi to five other business owners already. It’s that good.
Mohammed A., Travel ServicesDubai

#1 omni-channel chatbot platform; Build once, deploy everywhere

We play nicely with other tools in your workflow.

Web Chat

Live Chat to your customer without connecting to any social channel

Facebook Messenger

Automate customer support and sales from Facebook Page, Messenger, comments, and ads

Instagram

Reply anywhere automatically: DMs, comments, stories, and mentions

Email

Set up your email automation in every of the channel UChat supports

Get ihakimi free for 14 days

Start building your dream CRM pipeline today
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