Build Your First Real-Time Voice Virtual Assistant (IVR)

Improve customer experience and handle more calls with ease. Design custom call flows to guide callers, answer their questions, transfer calls, or even accept payments, all during the call.

Automate IVR for Inbound & Outbound Calls

Handle calls smartly, save time, and serve customers better with interactive voice response.

Transfer calls when needed

Automatically redirect calls to team members or fallback numbers — even outside business hours.

Collect payments during the call

Securely accept payments on the call using Stripe and Twilio integration.

Trigger outbound calls

Engage leads or send reminders through automated outbound voice calls at the right moment.

Save time with smart call routing

Set up multi-level IVR menus to guide callers to the right place. Your team spends less time on repetitive queries and more on what matters.

Let customers leave a message

Enable voicemail when your team is unavailable, so no query goes unanswered.

Recognize speech commands

Use speech recognition to detect keywords and route the call accordingly.

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Build Advanced Chatbot Automations Without Code

Design powerful chatbot experiences using a simple drag-and-drop visual builder, no coding required. Anyone on your team can create flows that support sales, service, or marketing.

Create Any Conversation Flow

Whether it’s a simple FAQ bot or an interactive journey, building chatbots is as easy as connecting blocks. You’re in full control.

Drive Sales with Built-in Ecommerce

Let customers browse products, place orders, and make payments, directly through chat, across all supported channels.

Manage All Conversations in One Place

Get a unified inbox for SMS, calls, Slack, email, and more. Assign tasks, reply in real time, and keep your team organized.

Features

Build Smarter, Faster, and More Flexible Automations

For beginners or developers, ihakimi gives you powerful tools to create advanced, intelligent chatbot workflows that do more.

Javascript Function

Add custom logic right inside your flow with simple JavaScript blocks, no limitations.

HTTP Requests

Connect with external platforms easily through built-in HTTP request actions in your flows.

Built-in Database

Store, update, and retrieve data effortlessly using Google Sheets or connected databases.

JSON Variables

Capture structured responses into JSON, and use powerful logic to shape your output.

Dynamic Content

Pull live content from APIs and show dynamic responses personalized to every user.

AI Integration

Use Dialogflow to enable smart, natural conversations that feel truly human.

Chat Smarter. Everywhere.

Talk to your audience across 12+ channels — Messenger, WhatsApp, Instagram, Google Business, Telegram, and more, all from one place.

Live Chat Across Channels

Reply instantly through mobile or desktop across all supported platforms.

Pause or Resume Automation

Switch smoothly between manual chat and automation, anytime you want.

Custom Push Notifications

Get alerts your way, control vibration, tones, or turn them off completely.

Assign Conversations Easily

Send chats to yourself or teammates and stay organized across workflows.

Stay Active Beyond 24-Hour Window

Follow up using approved templates or connect via SMS or email instantly.

Manage Contacts & Orders

Edit tags, fields, notes, or customer data, everything in one clean view.

Get Started in Minutes

We’ve built everything to be plug-and-play so you can launch automations fast, with zero coding needed.

Template Library

Browse a growing library of ready-to-use templates. Get started in minutes or share your own with the community.

Connect across 12+ channels

From WhatsApp to Instagram and beyond, easily connect your bot to multiple platforms from our app store.

Login & Connect

With built-in integrations for your favorite tools, simply log in, connect your account, and build without limits.

Read what others say about Ihakimi

Discover how our powerful features streamline your operations, enhance productivity, and make managing your business easier than ever before.
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